The human touch

Something strange is happening. I noticed it first at Home Depot, a place that, like all big-box stores, gives me the heebie-jeebies.

Superstores have been huge, echoing, lonely places that, like city streets, leave me feeling adrift no matter how many people surround me. I wander the aisles, confused and anxious, knowing that finding someone to guide me gently to what I am looking for is like searching for a well in the Gobi Desert.

My guy and I had given up on Lowe’s long ago. It was even worse than Home Depot. Even when we found . . .


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